47 lines
2.2 KiB
Markdown
47 lines
2.2 KiB
Markdown
---
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name: Bug report
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about: Ask for help on Discord before reporting a bug
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---
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**READ ME FIRST!**
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This issue tracker is not the right place to ask for troubleshooting help if you're not able to connect or stream at all. For those requests, please use the #ios-tvos-help channel on our Discord server where there are many more people who can help (or direct you back here if it looks like a Moonlight bug after all). https://moonlight-stream.org/discord
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**Describe the bug**
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A clear and concise description of what the bug is.
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**Steps to reproduce**
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Any special steps that are required for the bug to appear.
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**Screenshots**
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If applicable, add screenshots to help explain your problem. If the issue is related to video glitching or poor quality, please include screenshots.
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**Affected games**
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List the games you've tried that exhibit the issue. To see if the issue is game-specific, try streaming Steam Big Picture with Moonlight and see if the issue persists there.
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**Other Moonlight clients**
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- Does the issue occur when using Moonlight on PC or Android?
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**Moonlight settings (please complete the following information)**
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- Have any settings been adjusted from defaults?
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- If so, which settings have been changed?
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- Does the problem still occur after reverting settings back to default?
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**Gamepad-related issues (please complete if problem is gamepad-related)**
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- Do you have any gamepads connected to your host PC directly?
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- If gamepad input is not working, does it work if you use Moonlight's on-screen controls?
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- Does the problem still remain if you stream the desktop and use https://html5gamepad.com to test your gamepad?
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- Instructions for streaming the desktop can be found here: https://github.com/moonlight-stream/moonlight-docs/wiki/Setup-Guide
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**Device details (please complete the following information)**
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- iOS/tvOS version: [e.g. iOS 14.2]
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- Device model: [e.g. iPhone 11 Pro]
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**Server PC details (please complete the following information)**
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- OS: [e.g. Windows 10 1809]
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- GeForce Experience version: [e.g. 3.16.0.140]
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- Nvidia GPU driver: [e.g. 417.35]
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- Antivirus and firewall software: [e.g. Windows Defender and Windows Firewall]
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**Additional context**
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Anything else you think may be relevant to the issue or special about your specific setup.
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